Ability to have more than one CSAT survey setup.

Implemented

Follow

Audra Vega

• May 18, 2022 17:58

It would be great to be able to set up more than one CSAT survey as you can with NPS. The reason for this is to be able to add the CSAT survey to marketing emails to customers and have those surveys automatically go into a separate data pool.

1

• Official comment

  

  Thiago Basso

  • May 19, 2022 15:23

  Hi Audra! Thanks posting.

  Actually we do have this feature! It's called Custom Survey and is a feature of the badass plan.

  Please refer to this documentation to know more: https://get-help-tnt.crewhu.com/hc/en-us/articles/360047495833-Custom-Surveys-Settings

   

  Let me know if you have any questions!

  Comment actions Permalink
• 

  Audra Vega

  • May 19, 2022 15:26

  Thanks for letting me! I will look into that. I appreciate it!

  0

  Comment actions Permalink

Please sign in to leave a comment.