Ability to have more than one CSAT survey setup.Implemented
It would be great to be able to set up more than one CSAT survey as you can with NPS. The reason for this is to be able to add the CSAT survey to marketing emails to customers and have those surveys automatically go into a separate data pool.
Hi Audra! Thanks posting.
Actually we do have this feature! It's called Custom Survey and is a feature of the badass plan.
Please refer to this documentation to know more: https://get-help-tnt.crewhu.com/hc/en-us/articles/360047495833-Custom-Surveys-Settings
Let me know if you have any questions!Comment actions
Please sign in to leave a comment.