Feature Requests

We love receiving feedback from our customers. As we are a platform focused on customer satisfaction, this couldn't be different. This is a space for our clients. So please feel free to add feature requests, improvement suggestions and describe your use cases. You can also comment and vote on the existing requests, so we are aware of your needs. Our product managers will review the suggestions and eventually provide feedback. Your opinion really matters to us ;)

Conversion Rate - Exclude statuses Gathering Feedback
- Jason Harlam
- January 18, 2022 16:14
1 vote 3 comments
ability to tie prize to contest, and birthday badge Gathering Feedback
- Wesley Bradford
- September 10, 2021 16:41
7 votes 3 comments
Big Screen Dashboard for Contest Leaderboards Gathering Feedback
- Thiago Basso
- May 14, 2021 19:17
- Edited
7 votes 3 comments
CSAT Average Gathering Feedback
- Amber Henderson
- June 30, 2022 16:50
- Edited
1 vote 2 comments
Ability to have more than one CSAT survey setup. Implemented
- Audra Vega
- May 18, 2022 17:58
1 vote 2 comments
Ability to add Custom Columns to the Company List view based on custom company attributes. Gathering Feedback
- Audra Vega
- May 18, 2022 16:48
1 vote 2 comments
NPS conversion rate Implemented
- Christopher Jastrzebski
- December 17, 2021 12:45
0 votes 2 comments
Connectwise scoring Gathering Feedback
- David High
- October 11, 2021 12:52
2 votes 2 comments
Dollar expiration or reset period. Gathering Feedback
- Wesley Bradford
- September 09, 2021 21:03
4 votes 2 comments
Employee Raffle Officially Answered
- Trevor Bradford
- September 09, 2021 20:58
3 votes 2 comments
billing % metric for goals Officially Answered
- Wesley Bradford
- September 09, 2021 20:57
2 votes 2 comments
NPS surveys on API Gathering Feedback
- Troy Stodart
- August 12, 2021 20:22
1 vote 2 comments
Employee Net Promoter Score Gathering Feedback
- Rob Reddemann
- June 24, 2021 16:10
3 votes 2 comments
Import Template Repository (CSV)
- Alena Urruzmendi
- April 10, 2023 17:28
1 vote 1 comment
More Survey Response Options
- Mollie Owens
- January 13, 2023 20:15
5 votes 1 comment
NPS Data available in Brightgauge integration.
- Mollie Owens
- January 13, 2023 19:50
3 votes 1 comment
Private contests
- Russell Burgess
- July 07, 2022 18:13
1 vote 1 comment
Ability to re-name 'Badges' to something unique. Officially Answered
- Ray Sweeney
- May 23, 2022 05:02
1 vote 1 comment
Alert any email address of any notification - notifying private Teams channels. Gathering Feedback
- Cruz Avendaño Dreyfuss
- May 20, 2022 15:27
- Edited
1 vote 1 comment
Ability to sync customer contact information from Chargebee Gathering Feedback
- Audra Vega
- May 18, 2022 16:55
2 votes 1 comment
Average Resolution Time needs to be a decimal Gathering Feedback
- Tim Campbell
- May 05, 2022 12:44
1 vote 1 comment
External Metrics Gathering Feedback
- Adam Peterson
- March 30, 2022 13:19
0 votes 1 comment
Improve ConnectWise writeback function and build client experience Officially Answered
- Shane Green
- March 29, 2022 19:42
0 votes 1 comment
Public user profile with achievements Gathering Feedback
- Kadu Azevedo
- March 18, 2022 18:50
4 votes 1 comment
CSAT Widget Gathering Feedback
- Adam Peterson
- March 03, 2022 19:13
2 votes 1 comment
Quarterly schedule for sending quarterly reports Gathering Feedback
- Julien Dufresne
- February 18, 2022 17:49
1 vote 1 comment
Simplify Notification E-Mails Officially Answered
- Richard Raue
- December 03, 2021 17:18
2 votes 1 comment
Crewhu Quests Gathering Feedback
- Todd Wyzynajtys
- October 22, 2021 18:47
1 vote 1 comment
Customize Teams notifications Gathering Feedback
- Mauro Cretari
- September 23, 2021 19:47
2 votes 1 comment
Accessibility for screenreader users Gathering Feedback
- Ruth Gallagher-Carr
- September 17, 2021 13:59
- Edited
1 vote 1 comment

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