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Stephen Spiegel

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Latest activity by Stephen Spiegel
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    Stephen Spiegel created an article,

    External Metrics Purpose and Setup

    Purpose We use external metrics to measure and reward performance or those metrics tracked outside of Crewhu.   Once added to our system we can automate contests based on these metrics to keep the ...

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    Stephen Spiegel created an article,

    Contest Automation using scheduled emails

    Requirements You will need  to be on the Pro plan and permissions to access the following: Contest Settings - Settings > Contests External Metrics - Setup > External Metrics Contest management - O...

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    Stephen Spiegel created an article,

    Connectwise Onboarding Guide- v2.0

    Summary This guide will show you how to setup Crewhu, configure the Connectwise Rest API, configure survey settings and install the Crewhu survey snippet into Connectwise to get a higher number of ...

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    Stephen Spiegel created an article,

    How to give peer recognition

    What is peer recognition? It is the ability to formally recognize a team member for a job well done which usually aligns with the core values and or goals of the company.  The idea is to empower ev...

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    Stephen Spiegel created an article,

    Survey Templates that get Results

      2 simple survey template examples that get results   Below are some examples of best practice templates to follow that get great results.  You might be surprised because they are so simple, but s...

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    Stephen Spiegel created an article,

    CSAT Detail Report Groups

    Requirements Need to have the survey feature active and implemented to collect data.   Purpose The purpose of this article is to show how to view your data using filters to help you measure and ana...

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    Stephen Spiegel created an article,

    Crewhu's Open API (Bright Gauge Example)

    Requirements You will need to have the Crewhu Pro plan and permissions to access the integrations page. Bright Gauge (BG) Integration Once an API key is created, other applications can request your...

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    Stephen Spiegel created an article,

    How do I activate my user account?

    My Account Activation Your Crewhu user account setup will be done by your Crewhu admin.  Once your Crewhu admin creates your user account, your admin has the option to send you an email to activate...

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    Stephen Spiegel created an article,

    What are Crewhu bucks & how do I earn them?

      Crewhu bucks Crewhu bucks are the currency used in Crewhu that you earn and can be redeemed for prizes in the store.   Requirements The features that are described below are controlled by your Cr...

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    Stephen Spiegel created an article,

    Can I see my client feedback?

    Requirements You will be able to see client feedback on tickets associated with you if your profile has view permissions for "Survey History".  If you have permissions, you will see the menu option...