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Stephen Spiegel

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  • Microsoft Teams Integration

    What plan do we have? _ Summary Add Crewhu app to Teams Set posts and channels Give Badge Types of posts Survey badges Recognition badges Café messages Positive/Neutral/Negative Ratings Requi...

  • CSAT Detail Report Groups

    Requirements Need to have the survey feature active and implemented to collect data. Purpose The purpose of this article is to show how to view your data using filters to help you measure and analy...

  • Connectwise Integration - REST API

    _ Summary Requirements 4 Steps to activate the integration 1st - Creating a role ID and set permissions 2nd - Creating an API member called Crewhu 3rd - Generating the public and private keys 4th...

  • Connectwise Onboarding Guide

        Summary This guide will show you how to setup Crewhu, configure the Connectwise Rest API, configure survey settings and install the Crewhu survey snippet into Connectwise to get a higher number...

  • Badge Settings Explained

    Purpose The purpose of this article to help administrators understand the different configuration settings that will help govern an employee recognition badge program. Badge Levels & Default Values...

  • IT Glue Integration

    Requirements IT Glue is one of Crewhu's Premium Integrations available on Standard, Pro and Badass Plans (1, 3 and 5 Premium Integrations respectively).    You will need access to IT Glue's API ke...

  • Open API

     _ Summary This article will help configure an Open API and allow third-party applications to extract your data from your Crewhu account. It covers the following topics: Authentication API Base Ad...

  • Configure CSAT Survey Settings

    _ Summary This article will help you set up your Customer Satisfaction (CSAT) survey. The good news is that this process is really easy! The better news is that you will now have a better pulse abo...

  • Setup Resolved, Reply, Signature Surveys

    _ Summary This article will explain the difference between our 3 types of 1 click surveys and how to configure each survey type.  The survey setup is found in Settings > CSAT Survey. Resolved Repl...

  • Bright Gauge Integration - Open API

    Requirements You will need to have the Crewhu Pro plan and permissions to access the integrations page. Bright Gauge (BG) Integration Once an API key is created, other applications can request your...