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Stephen Spiegel

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  • Writeback Survey into Connectwise

    Requirements Connectwise license and active Crewhu account. Connectwise REST API activated in Crewhu.  See Connectwise REST API. Crewhu Pro plan Writeback Feature Description When activated you w...

  • 1 Click Survey Landing Page

    Purpose This help article will show a sample landing page and describe each element.  Survey Landing Page Described   Logo - Your company logo will show on the top of each landing page. Crew pictu...

  • Connectwise Onboarding Guide- v2.0

    Summary This guide will show you how to setup Crewhu, configure the Connectwise Rest API, configure survey settings and install the Crewhu survey snippet into Connectwise to get a higher number of ...

  • Contest Automation using scheduled emails

    Requirements You will need to be on the Pro plan and permissions to access the following: Contest Settings - Settings > Contests External Metrics - Setup > External Metrics Contest management - Op...

  • What are Crewhu Metrics?

      Purpose of the Crewhu metric:   Crewhu metrics are internal and integration metrics that can be updated and rewarded automatically. Below is a list of our current automated metrics which can be u...

  • Microsoft Teams User Setup

      How to activate your Crewhu account with MS Teams    Once your Crewhu administrator activates the integration you will get a message in MS Teams Channel where the integration was made and you wil...

  • My Crewhu bucks have not updated?

    How Crewhu bucks are updated Crewhu bucks are updated automatically updates whenever you are awarded bucks.   When logged in If you are logged in Crewhu when you are awarded Crewhu bucks you will s...

  • Can I see my client feedback?

    Requirements You will be able to see client feedback on tickets associated with you if your profile has view permissions for "Survey History".  If you have permissions, you will see the menu option...

  • What are Crewhu bucks & how do I earn them?

      Crewhu bucks Crewhu bucks are the currency used in Crewhu that you earn and can be redeemed for prizes in the store.   Requirements The features that are described below are controlled by your Cr...

  • How do I activate my user account?

    My Account Activation Your Crewhu user account setup will be done by your Crewhu admin.  Once your Crewhu admin creates your user account, your admin has the option to send you an email to activate...