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Stephen Spiegel

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  • IT Glue Integration

    Requirements IT Glue is one of Crewhu's Premium Integrations available on Standard, Pro and Badass Plans (1, 3 and 5 Premium Integrations respectively).    You will need access to IT Glue's API ke...

  • Open API

     _ Summary This article will help configure an Open API and allow third-party applications to extract your data from your Crewhu account. It covers the following topics: Authentication API Base Ad...

  • Connectwise Integration - REST API

    _ Summary Requirements Integration Description Rules for new clients Rules for clients migrating from SOAP to REST Replacing the snippet 4 Steps to activate the integration 1st - Creating a...

  • Configure CSAT Survey Settings

    _ Summary This article will help you set up your Customer Satisfaction (CSAT) survey. The good news is that this process is really easy! The better news is that you will now have a better pulse abo...

  • CSAT Detail Report Groups

    Requirements Need to have the survey feature active and implemented to collect data. Purpose The purpose of this article is to show how to view your data using filters to help you measure and analy...

  • Setup Resolved, Reply, Signature Surveys

    _ Summary This article will explain the difference between our 3 types of 1 click surveys and how to configure each survey type.  The survey setup is found in Settings > CSAT Survey. Resolved Repl...

  • Bright Gauge Integration - Open API

    Requirements You will need to have the Crewhu Pro plan and permissions to access the integrations page. Bright Gauge (BG) Integration Once an API key is created, other applications can request your...

  • Connectwise Onboarding Guide- v2.0

    _ Summary This guide will show you how to setup Crewhu, configure the Connectwise Rest API, configure survey settings and install the Crewhu survey snippet into Connectwise to get a higher number o...

  • Create SMART Contests

    SMART Contests Our contests are based on SMART goals which is the foundation of a successful contest program.  SMART goals will help you both change behavior and improve results. In the below steps...

  • What are Crewhu Metrics?

    Metrics Survey Badge Goal Documentation Purpose Crewhu metrics are internal and integration metrics that can be updated and rewarded automatically. In this article you will find our current four ...