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David High

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  • Total activity 5
  • Last activity
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Activity overview

Latest activity by David High
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    David High created a post,

    Connectwise scoring

    Answered
    1. Community
    2. Feature Requests

    Currently the scoring system is set to reward only the person who closed the ticket (marked it in SLA escalation status closed) but this doesn't work in a dispatch environment where the dispatcher ...

    • David High
    • 5 followers
    • 3 comments
    • 2 votes
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    David High created a post,

    Tagging technician in Slack notifications

    Not planned
    1. Community
    2. Feature Requests

    Would be nice if crewHu notices tagged the technician in the Slack messages for Survey responses. Something that customer thermometer does and is a nice way to ensure the tech sees the feedback (i'...

    • David High
    • 3 followers
    • 2 comments
    • 1 vote