
Thaís Abella
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Activity overview
Latest activity by Thaís Abella-
Thaís Abella created an article,
How to Change Survey Faces in Crewhu
Refreshing your survey faces can keep customers engaged! Here’s how: Log in to your Crewhu account, go to Surveys > CSAT in the left menu. Under Survey Settings, click the dropdown next to Rating ...
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Thaís Abella created an article,
[Best Practices] Recognizing Non-Customer-Facing Teams Using Personalized Contests and Badges
Summary Introduction Use Badges for Specific, Goal-Oriented Tasks Finance and Accounting Badges Marketing Badges Sales and Business Development Badges Implement Manual, Personalized Contests B...
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Thaís Abella created an article,
[Best Practices] Engaging Badges Examples
Summary Introduction Movie-Themed Badges Work-Related Peer-to-Peer Badges for Service Desk Teams Fun Peer-to-Peer Badges Manager-Awarded Badges: Significant Achievements How to Use These Badges to...
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Thaís Abella created an article,
[Best Practices] Increasing Employee Engagement and Recognition with Badges
Summary Introduction Creating Fun and Engaging Badges Types of Badges Adding Custom Fun Images to Badges Relating Badges to Company Brand Tips for Rolling Out Badges Conclusion Resources Int...
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Thaís Abella created an article,
[Best Practices] How to Educate Your Customers on the Impact of Surveys: Newsletter Example
Introduction Customer feedback is a powerful tool for not only improving service, but also boosting employee engagement. In this article, we’ll share an example of a customer-facing newsletter tha...
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Thaís Abella created an article,
[Best Practices] Crafting Engaging Survey Email Templates
Summary Introduction Key Elements to Focus On 1. Crafting Catchy Subject Lines 2. Short and Sweet Verbiage with a Call to Action 3. Positioning of Survey Faces Conclusion Example Email Templat...
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Thaís Abella created an article,
How to Create and Use Survey Tags
Summary Introduction Creating and Managing Survey Tags Using Tags in Surveys Main CSAT Custom CSAT Introduction Survey tags are an essential tool for gathering detailed insights from you...
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Thaís Abella created an article,
[Best Practices] Understanding Unspoken Customer Feedback through Survey Tags
Summary Introduction What are Survey Tags? Implementing Survey Tags Identify Key Areas of Interest Create Relevant and Clear Tags Limit the Number of Tags 5 Practices for Using Survey Tags Exa...
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Thaís Abella created an article,
[Best Practices] CSAT | Getting the most out of your “Thank You” page
Summary Introduction Effective Thank You Pages Show Your Brand Follow-Up Instructions Utilizing Rewards Clear and Direct Design Review Platform Strategy Conclusion Introduction Effective Th...
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Thaís Abella created an article,
Creating Individual Survey Links for your Employees
Summary Introduction Generating Survey Links for an Employee Template for Survey Link Finding Company and Employee IDs Creating a List of Survey Links Important Notes Introduction Genera...