Thaís Abella
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Activity overview
Latest activity by Thaís Abella-
Thaís Abella created an article,
🔖 How to Align Survey Tags with Your Customer Bill of Rights (For MSPs)
Summary What Is a Customer Bill of Rights? 🔎 Real-World Examples for MSPs 🎯 Why Align Tags to Your Promises? 🏷️ 6 Simple, Powerful Tags for MSPs 📊 What to Look for in Reports 💡 Final Tip: Use Tags ...
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Thaís Abella created an article,
📈 Turn Customer Feedback into a Sales Advantage
Introduction Gaining new customers isn’t just about offering great products or services—it’s about building trust before the relationship even starts. In a world where prospects are comparing dozen...
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Thaís Abella created an article,
💪 Using Crewhu to Strengthen Customer Relationships and Avoid Churn
Introduction Retention is just as important as acquisition—if not more. Even when your team is delivering great service, clients may not realize it unless you surface the results. With Crewhu, you ...
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Thaís Abella created an article,
From Default to Delight: Quick Fixes to Make Your Badges Drive Culture
Introduction If you're struggling with low badge adoption and believe that they don't align with your company, you're not alone. Many teams fall into the trap of using only the default badge set. W...
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Thaís Abella created an article,
How to Change Survey Faces in Crewhu
Refreshing your survey faces can keep customers engaged! Here’s how: Log in to your Crewhu account, go to Surveys > CSAT in the left menu. Under Survey Settings, click the dropdown next to Rating ...
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Thaís Abella created an article,
🏆 Recognizing Non-Customer-Facing Teams Using Personalized Contests and Badges
Summary Introduction Use Badges for Specific, Goal-Oriented Tasks Finance and Accounting Badges Marketing Badges Sales and Business Development Badges Implement Manual, Personalized Contests B...
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Thaís Abella created an article,
Engaging Badges Examples
Summary Introduction Movie-Themed Badges Work-Related Peer-to-Peer Badges for Service Desk Teams Fun Peer-to-Peer Badges Manager-Awarded Badges: Significant Achievements How to Use These Badges to...
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Thaís Abella created an article,
🤩 Increasing Employee Engagement and Recognition with Badges
Summary Introduction Creating Fun and Engaging Badges Types of Badges Adding Custom Fun Images to Badges Relating Badges to Company Brand Tips for Rolling Out Badges Conclusion Resources Int...
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Thaís Abella created an article,
How to Educate Your Customers on the Impact of Surveys: Newsletter Example 📰
Introduction Customer feedback is a powerful tool for not only improving service, but also boosting employee engagement. In this article, we’ll share an example of a customer-facing newsletter tha...
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Thaís Abella created an article,
Crafting Engaging Survey Email Templates
Summary Introduction Key Elements to Focus On 1. Crafting Catchy Subject Lines 2. Short and Sweet Verbiage with a Call to Action 3. Positioning of Survey Faces Conclusion Example Email Templat...