Jay Garcia
- Total activity 44
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 24
Articles
Recent activity by Jay Garcia Sort by recent activity-
Reputation Management – Online Reviews with Positive Ratings
Summary Why Does it Matter How it Works Google Reviews Facebook Recommendations - Why Does it Matter To increase the number of online reviews (i.e, Google, Facebook) or any other channel th...
Download a report from Connectwise Marketplace and use it in your Automated Contests
Your Crewhu Badass subscription, allows your company to use Connectwise reports to automatically update contests in Crewhu. You can track important metrics for your business and reward your team ...
Contests Use Case: Positive Rating with Comments and Specific Badges Received
What plan do we have? Summary What you will find in this article: Create New Contests (2 examples) Combine Metrics to build a Custom Score Profile level required to set up a Contest: Admin (Wha...
Zendesk REST integration
_ Summary Requirements Create a Zendesk API Token Configure Crewhu CSAT Survey Settings Upload an image of your logo Integration Partner Rating Type Miscellaneous Settings _ Requirements Av...
Custom Survey Faces
Requirements: A Crewhu Pro 2019 or Crewhu Badass account with Admin permissions. Business Purposes: The Custom Survey Faces feature was developed to help Crewhu clients increase their conversion ...
Report - Conversion Rate for Connectwise and Autotask Tickets
What plan do we have? _ Summary Requirements Business Purpose What is Conversion Rate and how it is calculated In Connecwise In Autotask Configuration Accessing Your CNV Report Save Filter / Sc...
Autotask REST Integration
Summary This guide will show you how to set Autotask as the integration partner and install the customer survey snippet in your ticketing system. It covers the following topics: In Crewhu: Employe...
Autotask Integration (Snippet Only)
Summary This guide will show you how to get the customer survey snippet and install it into your Autotask ticketing system and configure the customer service settings to get a higher number of surv...
NPS Surveys
_What plan do we have? I want this feature! Business Purpose Crewhu's Net Promoter Score module will help collect feedback on what your clients think outside of tickets. It is a great way to ident...
Crewhu & Tixt by Gozynta Integration - Connectwise SMS CSAT Surveys
Business Purpose Integrate with tixt.us to send Crewhu's CSAT Surveys via SMS, to your clients that opened a ticket in Connectwise using the text message channel. This increases the chances to col...