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Julio Garcia

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Latest activity by Julio Garcia
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    Julio Garcia created an article,

    Crewhu & Tixt by Gozynta Integration - Connectwise SMS CSAT Surveys

    Business Purpose Integrate with tixt.us to send Crewhu's CSAT Surveys via SMS, to your clients that opened a ticket in Connectwise using the text message channel. This increases the chances to col...

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    Julio Garcia created an article,

    Custom Surveys Settings

    What plan do we have? I want this feature! Business Purpose Use Custom Surveys to create multiple CSAT Settings to expand the process of collecting feedback beyond the ticketing system or to make ...

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    Julio Garcia created an article,

    Automated Birthday and Anniversary Badges

    _ What plan do we have? Summary Use Crewhu to create rules to automatically reward employees equitably on their Birthdays and company Anniversaries, making sure that no one is forgotten. The whole ...

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    Julio Garcia created an article,

    New Metrics: Contests use case

    What plan do we have? Summary What you will find in this article: Create New Contests (2 examples) Combine Metrics to build a Custom Score Profile level required to set up a Contest: Admin (What...

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    Julio Garcia created an article,

    NPS Surveys

    _ What plan do we have? I want this feature! Business Purpose Crewhu's Net Promoter Score module will help collect feedback on what your clients think outside of tickets.  It is a great way to iden...

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    Julio Garcia created an article,

    Autotask SOAP Integration

    Summary This guide will show you how to set Autotask SOAP as the integration partner and install the customer survey snippet in your ticketing system. It covers the following topics: In Crewhu: Se...

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    Julio Garcia created an article,

    Autotask Integration (Snippet Only)

    Summary This guide will show you how to get the customer survey snippet and install it into your Autotask ticketing system and configure the customer service settings to get a higher number of surv...

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    Julio Garcia created an article,

    Kaseya BMS Integration

    Summary This guide will show you how to configure Crewhu survey settings and install the Crewhu survey snippet into Kaseya BMS to get a higher number of survey responses.  This module will measu...

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    Julio Garcia created an article,

    Slack Integration and user guide

    Requirements  Slack is one of the Premium Integrations offered by Crewhu. There are three plans available: Standard Plan: 1 Premium Integration Pro Plan: 3 Premium Integration Badass: 5 Premium In...

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    Julio Garcia created an article,

    Custom Survey Faces

    Requirements: A Crewhu Pro 2019 or Crewhu Badass account with Admin permissions.   Business Purposes: The Custom Survey Faces feature was developed to help Crewhu clients increase their conversion ...