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Fe Fernandes

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Activity overview

Latest activity by Fe Fernandes
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    Fe Fernandes created an article,

    CloudRadial Integration

    _ Summary Requirements Creating an API key in CloudRadial Creating the integration in Crewhu Setting up the integration on CloudRadial Important Notes _ Why is this feature important to you? Hav...

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    Fe Fernandes created an article,

    Hudu Integration

    _ Summary Create the External Metrics Hudu Docs Viewed Hudu Docs Created Create the API Token Enable updates via API Create the Contest Script to update the Contest View Update Logs _ Busines...

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    Fe Fernandes created an article,

    ConnectWise Integration: Employee Sync

    _ Summary Setting up the integration New integration Update CW permissions Sync ConnectWise members Members Info ConnecWise Status Crewhu Profile Filters (member types) _ Requirements Cre...

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    Fe Fernandes created an article,

    How to update a Contest via API

    _ Summary What is it How it works Creating the API Token Update it with Postman Contest Logs _ What is it In Crewhu, you can update your contests based on an External Metric in an easy way by...

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    Fe Fernandes created an article,

    Getting Started

    _ Setting up the account Add your users Profile Scope & Permissions Notifications _ Customer Satisfaction Survey Settings Connectwise REST Autotask REST Zendesk REST Kaseya BMS Office 365 (signatu...

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    Fe Fernandes created an article,

    Notifications by Profile & Scope

    _ Summary Why Are Notifications Important Default settings by profile Types of notifications Email Push Profile definition per message Notification Categories Badges Survey Contest Contest E...

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    Fe Fernandes created an article,

    BVoIP Integration: Helpdesk Call Metrics to Improve Customer Satisfaction

    _ What plan do we have? Summary Business Purpose Metrics Answered Calls (queue) Answered Calls (direct) Number of outbound calls per Employee / Team Number of inbound calls per Employee / Team ...

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    Fe Fernandes created an article,

    How to login using SSO - Single Sign-On

    - In order to access Crewhu's platform using Microsoft, follow the steps below: Access the platform using the address https://web.crewhu.com/#/login-sso to enable the "Sign In with Microsoft" opt...

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    Fe Fernandes created an article,

    Crewhu's Terms and Conditions

    _ Index DEFINITIONS FREE TRIAL PURCHASED SERVICES USE OF THE SERVICES NON-CREWHU PROVIDERS FEES AND PAYMENT FOR PURCHASED SERVICES PROPRIETARY RIGHTS CONFIDENTIALITY WARRANTIES AND DISCLAIMERS MUT...

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    Fe Fernandes created an article,

    FAQ - Payment

    _ Summary This document attempts to answer the most common questions regarding billing, payment info and cancellation policy. Use the links below to refer directly to each section. If you do not fi...