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Fernanda Fernandes

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Activity overview

Latest activity by Fernanda Fernandes
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    Fernanda Fernandes created an article,

    CSAT Survey Settings

    Welcome to Crewhu! This article is to help you get started setting up your CSAT Surveys. Choose your integration partner from the list below to be redirected to the instructions:  Connectwise REST...

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    Fernanda Fernandes created an article,

    Power BI Integration - Open API

    _ PREMIUM INTEGRATIONWhat plan do we have? Summary This article will help you configure Power BI* as a premium integration using open API process. It covers the following topics: Authentication En...

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    Fernanda Fernandes created an article,

    Writeback Survey

    Summary This article will show you how to enable the Writeback feature for your surveys, allowing you to view the latest Crewhu rating associated with the ticket, insert a link to the survey* from ...

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    Fernanda Fernandes created an article,

    Employee marked as UNKNOWN

    _ Summary This guide will demonstrate the reasons why employees are marked as UNKNOWN in surveys and how to adjust: Match ID with your PSA Connectwise (special cases) Autotask (special cases) A...

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    Fernanda Fernandes created an article,

    Add your crew

    _ What plan do we have? Summary This guide will show you how to add your team to Crewhu and covers the following topics: Upload a CSV with all information Download a CSV model Add employees ma...