Ability for a "Tell us why you" form field on the NPS Thank You pages

Implemented

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Art Ocain

• October 10, 2022 18:32

Our executive team is asking for me to put a "Tell us why you answered 5" (or 6 or 7 or whatever) open-ended form text field in the NPS Thank You pages. 

 

Is there a way for us to do this already?  I'm not seeing one, so adding this to the Feature Requests.

2

• Official comment

  

  Francesca Roig

  • October 24, 2024 20:14

  Hey Art Ocain
  
  We do have an open question for comments on the survey page, before the thank you page. At this moment the field is optional.
  
  This is the page that opens up after the customer clicks on their rating in your email:
  
  One-off NPS
  
  Ongoing NPS
  
  

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