Feature Requests
New postWe love receiving feedback from our customers. As we are a platform focused on customer satisfaction, this couldn't be different. This is a space for our clients. So please feel free to add feature requests, improvement suggestions and describe your use cases. You can also comment and vote on the existing requests, so we are aware of your needs. Our product managers will review the suggestions and eventually provide feedback. Your opinion really matters to us ;)
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Report on budget balance by team member0 votes 0 comments
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More Survey Response Options4 votes 1 comment
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NPS Data available in Brightgauge integration.3 votes 1 comment
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Need multiples questions surveys for projects2 votes 0 comments
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Closed Ticket Exclusion0 votes 0 comments
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Request for AzureAD integration2 votes 0 comments
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Customer appreciation0 votes 0 comments
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Managing Groups in Contests0 votes 0 comments
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Ability for a "Tell us why you" form field on the NPS Thank You pages1 vote 0 comments
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Workflow rules for email notifications1 vote 0 comments
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Private contests1 vote 1 comment
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CSAT Average Gathering Feedback1 vote 2 comments
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Ability to re-name 'Badges' to something unique. Officially Answered1 vote 1 comment
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Alert any email address of any notification - notifying private Teams channels. Gathering Feedback1 vote 1 comment
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Ability to have more than one CSAT survey setup. Implemented1 vote 2 comments
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Ability to sync customer contact information from Chargebee Gathering Feedback2 votes 1 comment
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Ability to add Custom Columns to the Company List view based on custom company attributes. Gathering Feedback1 vote 2 comments
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Average Resolution Time needs to be a decimal Gathering Feedback1 vote 1 comment
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External Metrics Gathering Feedback0 votes 1 comment
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Improve ConnectWise writeback function and build client experience Officially Answered0 votes 1 comment
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Public user profile with achievements Gathering Feedback4 votes 1 comment
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CSAT Widget Gathering Feedback2 votes 1 comment
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Quarterly schedule for sending quarterly reports Gathering Feedback1 vote 1 comment
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Conversion Rate - Exclude statuses Gathering Feedback1 vote 3 comments
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NPS conversion rate Implemented0 votes 2 comments
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Simplify Notification E-Mails Officially Answered1 vote 1 comment
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Crewhu Quests Gathering Feedback1 vote 1 comment
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Possibilty to re-send NPS survey emails or send the survey link manually Gathering Feedback0 votes 0 comments
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Connectwise scoring Gathering Feedback2 votes 2 comments
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Customize Teams notifications Gathering Feedback1 vote 1 comment