Feature Requests
New postWe love receiving feedback from our customers. As we are a platform focused on customer satisfaction, this couldn't be different. This is a space for our clients. So please feel free to add feature requests, improvement suggestions and describe your use cases. You can also comment and vote on the existing requests, so we are aware of your needs. Our product managers will review the suggestions and eventually provide feedback. Your opinion really matters to us ;)
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Ability to remove old clients from list0 votes 0 comments
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Feedback Comments0 votes 0 comments
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DMARC Compliance Capability0 votes 0 comments
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CSAT Thank You Page Custom Messages: Mobile Optimization & Message Editor0 votes 0 comments
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Closed ticket notification0 votes 0 comments
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Email Signature Source Code4 votes 0 comments
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Notifications Limitations0 votes 0 comments
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Badge Engagement Report - Adding Teams column when sorting by None0 votes 0 comments
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Daily email stats0 votes 0 comments
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CES - Customer Effort Score0 votes 0 comments
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Need to report on different Signature Surveys0 votes 0 comments
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Import Template Repository (CSV)1 vote 1 comment
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Report on budget balance by team member1 vote 0 comments
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More Survey Response Options5 votes 2 comments
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NPS Data available in Brightgauge integration.3 votes 1 comment
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Need multiples questions surveys for projects2 votes 0 comments
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Closed Ticket Exclusion0 votes 0 comments
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Request for AzureAD integration3 votes 0 comments
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Customer appreciation0 votes 0 comments
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Managing Groups in Contests0 votes 0 comments
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Ability for a "Tell us why you" form field on the NPS Thank You pages2 votes 0 comments
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Workflow rules for email notifications1 vote 0 comments
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Private contests1 vote 1 comment
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CSAT Average Gathering Feedback1 vote 2 comments
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Ability to re-name 'Badges' to something unique. Officially Answered1 vote 1 comment
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Alert any email address of any notification - notifying private Teams channels. Gathering Feedback1 vote 2 comments
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Ability to have more than one CSAT survey setup. Implemented1 vote 2 comments
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Ability to sync customer contact information from Chargebee Gathering Feedback2 votes 1 comment
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Ability to add Custom Columns to the Company List view based on custom company attributes. Gathering Feedback1 vote 2 comments
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Average Resolution Time needs to be a decimal Gathering Feedback1 vote 1 comment