Improve ConnectWise writeback function and build client experience

Officially Answered


1 comment

  • Official comment
    Thiago Basso

    Hi Shane! Thanks for your suggestion!

    In order to automatically create a ticket, this has to be done directly in Connectwise, as unfortunately, we don't have this level of permission. I believe that this workflow can be easily created on their end. 

    I appreciate your understanding! 

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