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Cindy Bisner

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  • CES - Customer Effort Score

    1. Community
    2. Feature Requests

    Ability to send out something similar to NPS but referring to Customer Effort Score - "how easy is it to do business with us" and report that score separately from CSAT or NPS.   Cindy ICS

    • Cindy Bisner
    • 2 followers
    • 0 comments
    • 0 votes

  • Need to report on different Signature Surveys

    Completed
    1. Community
    2. Feature Requests

    We have setup multiple Custom Signature Surveys and there is not an easy way to report on the results.  We have one for Client Onboarding, Projects and Sales.  Each has a tagname that is used in th...

    • Cindy Bisner
    • 2 followers
    • 1 comment
    • 0 votes