DMARC Compliance Capability

Implemented

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Matt Haynes

• July 12, 2023 00:10

DMARC is an email authentication feature that most email servers in the world recognise. It improves deliverability and safeguards your domain from some types of impersonation/phishing.

It is a basic requirement for any email marketing/survey campaign and I am disappointed that this is not a current feature offered by Crewhu. 

The ability to authenticate email coming from Crewhu infrastructure using our domain would be a massive plus in our books for this system. Currently, I cannot switch on DMARC for our domain as it will break our surveys inside Crewhu, so this is a showstopper for our DMARC implementation. 

3

• Official comment

  

  Kadu Azevedo

  • November 21, 2023 19:22

  Good news for the Crewhu community!

  Crewhu already has the ability to authenticate domains for sending NPS campaigns.

  With this functionality, it is possible to add any domain to send NPS campaign emails with greater security and reliability.

  Take a look at the documentation here.

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  Darrell Gibson

  • October 10, 2023 18:41

  We are having issues with our NPS surveys getting caught in spam filters. Is there a way to get the CrewHu email server to add it to our SPF record? With this we could be able to verify that emails sent on behalf would look legit to the SPF filter.

   

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  Matt Haynes

  • October 10, 2023 22:20

  Hi Darrell,

  We are in the same boat unfortunately. A very significant shortcoming of Crewhu. We have spoken to many parties at Crewhu to see if we can get this addressed but nothing has come from it as of yet. No timeline has been given to us.

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• 

  Kadu Azevedo

  • October 11, 2023 18:11
  • Edited

  Hi Darrell and Matt,
  
  This is Kadu, from Crewhu's Product Team.
  
  I bring some good news about this topic! This feature is already in alpha stage and in the next few days it will be possible to authenticate your email sending domains to implement DMARC policies. Don't worry, you will be notified as soon as it is released.
  
  We are committed to building improvements that help our customers achieve high results and receiving your feedback is very important in this way. We really appreciate it.

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