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Amber Henderson

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  • CSAT Average

    Answered
    1. Community
    2. Feature Requests

    We would like to have the average of ALL surveys to be reflected in CSAT. Currently, the CSAT percentage reflects the "Great" or best surveys only, followed by the 3 ratings percentages. This is mi...

    • Amber Henderson
    • Edited
    • 3 followers
    • 3 comments
    • 1 vote