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Mollie Owens

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  • Total activity 13
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  • Votes 5
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Posts

Recent activity by Mollie Owens Sort by recent activity Recent activity Votes

  • Survey Forward

    1. Community
    2. General Discussion

    If a user were to forward a "Rate Me" survey from a service ticket to another user, does the system record it as them when they select an option or as the original user who created the service tick...

    • Mollie Owens
    • 1 follower
    • 0 comments
    • 0 votes

  • More Survey Response Options

    Answered
    1. Community
    2. Feature Requests

    Having the option to select between 3-5 response options on CSAT surveys would allow more flexibility and the client more options to choose from. 

    • Mollie Owens
    • 4 followers
    • 3 comments
    • 4 votes

  • NPS Data available in Brightgauge integration.

    1. Community
    2. Feature Requests

    Having the ability to build Brightgauge reports and dashboards around NPS data would be a nice feature to have. It would allow our team members to see our NPS score live as well as being able to sh...

    • Mollie Owens
    • 2 followers
    • 1 comment
    • 3 votes