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Stephen Spiegel

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  • Connectwise Integration - REST API

    _ Summary Requirements 4 Steps to activate the integration 1st - Creating a role ID and set permissions 2nd - Creating an API member called Crewhu 3rd - Generating the public and private keys 4...

  • Badge Settings

    Purpose The purpose of this article is to help administrators understand the different configuration settings that will help govern an employee recognition badge program. Badge Levels & Default Val...

  • Big Screen Dashboards- CSAT

    Purpose This is a dashboard designed to be put on the big screen to make the information public to your team and, in some cases, even to the customers. The first step in a customer satisfaction (C...

  • Configure CSAT Survey Settings

    _SummaryThis article will help you set up your Customer Satisfaction (CSAT) survey.The good news is that this process is really easy! The better news is that you will now have a better pulse about ...

  • Gamification: SMART Contests

    _ Summary SMART Contests How to Create it Contest Types - SMART Contests Our contests are based on SMART goals which are the foundation of a successful contest program.  SMART goals will he...

  • Employee Onboarding

    Purpose Your team can have access to their own portal.  In their portal, they can see or do the following: view their survey, badge and prize history See their Crewhu bucks balance Give recognitio...

  • Microsoft Teams Integration

    What plan do we have? _ Summary Add Crewhu app to Teams Set posts and channels Give Badge Types of posts Survey badges Recognition badges Automated badges Café messages Positive/Neutral/Negativ...

  • BrightGauge Integration - Open API

    BrightGauge (BG) Integration Once an API key is created, other applications can request your Crewhu survey data to create Dashboards and reports.  To learn more about the data that Crewhu passes, c...

  • Scores - Keep Your Crew Engaged

    What is a Score? A score is a combination of more than 1 automated metric that is weighted with a multiplier.  You can base a KPI on a score and then create a SMART Contest.  For more information o...

  • IT Glue Integration

    Summary Requirements Integration Activate Integration 1. Documentation Engagement Internal Score  2. Custom Documentation Engagement Score 3. Contest using a Documentation Score Leaderboard -Req...