FAQ

• FAQ - Payment

Profiles, Permissions and Notifications

• Notifications by Profile & Scope
• Crewhu's New Menu
• Profile Scope & Permissions
• Notifications - Management and Details
• Profiles- Defaults, Assign, scope & more

Integrations

• Connectwise Integration - REST API
• Autotask SOAP Integration
• Guide - CSAT Survey Settings
• Microsoft Teams Integration
• Zendesk REST integration
• How to add Crewhu as a Custom Menu inside ConnectWise

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Setup

• Add your crew
• Employee Onboarding

Surveys

• Configure CSAT Survey Settings
• Custom Surveys Settings
• NPS Surveys
• Survey Notes Writeback to Connectwise, Autotask or Zendesk
• Setup Resolved, Reply, Signature Surveys
• 1 Click Survey Landing Page

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Employee Recognition Badges

• Automated Birthday and Anniversary Badges
• Automated Engagement Notifications
• Badge Settings Explained

Gamification

• Create SMART Contests
• What are Crewhu Metrics?
• Connectwise Integration: Sales Metrics to Improve Sales Process
• BVoIP Integration: Helpdesk Call Metrics to Improve Customer Satisfaction
• Connectwise Integration: Helpdesk Metrics to Improve Customer Satisfaction
• Automated Custom Metrics: How to Create Automated Contests Using External Metrics

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Reports

• Customer Filters - Send Scheduled Reports by Email to your Clients
• Report - Badge Engagement
• Report - Bucks Details
• Report - Bucks Redeemed
• Report - Bucks Rewarded
• Report - Crewhu Score

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Dashboard

• Big Screen Dashboards- CSAT
• Management Dashboard Explained

Legal Stuff

• Crewhu's Terms and Conditions
• Crewhu's Privacy Policy
• Crewhu's GDPR Statement