Surveys
- Writeback Survey
- Configure CSAT Survey Settings
- Setup Resolved, Reply, Signature Surveys
- 1 Click Survey Landing Page
- Employee marked as UNKNOWN
- NPS Surveys
- Automated Public Testimonial Feed
- Reputation Management: Create direct links to your Google Reviews and Facebook Recommendation pages
- Custom Survey Faces
- Survey Improvements: Ticket Summary
- Survey Improvements: Survey Logs
- Survey Improvements: Survey Notes writeback to Connectwise or Autotask
- Survey Improvements: Notes
- Reputation Management – asking for online reviews after a positive rating
- Survey Templates that get Results