Stephen Spiegel
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Setup Resolved, Reply, Signature Surveys
_ Summary This article will explain the difference between our 3 types of 1 click surveys and how to configure each survey type. The survey setup is found in Settings > CSAT Survey. Resolved Repl...
Open API
_ SummaryThis article will help configure an Open API and allow third-party applications to extract your data from your Crewhu account. It covers the following topics: Authentication API Base Addr...
1 Click Survey Landing Page
Purpose This help article will show a sample landing page and describe each element. Survey Landing Page Described 1. Logo - Your company logo will show on the top of each landing page. 2. Crew ...
Survey Options (who gets credit)
Which employee to credit on resolved surveys? Our REST integrations (ConnectWise, Autotask, and Zendesk) have 3 options to credit employees for resolved surveys based on how you run your MSP. We...
Default Scores for Contests
- Summary What are Scores 3 Default Scores Customer Experience Score Crewhu Score Documentation Engagement FAQs - What are Scores The scores in Crewhu can use a combination of metrics an so...
Survey Templates that get Results
2 simple survey template examples that get results Below are some examples of best practice templates to follow that get great results. You might be surprised because they are so simple, but s...
CodeTwo Email Signatures with surveys (Office 365)
Summary Introduction Within Crewhu Export the list of users with respective Crewhu ID Turn on Signature Surveys Within Office 365 (CodeTwo) Add the snippet to Office 365 signature template Add...