Jay Garcia
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Automated Birthday and Anniversary Badges
_ What plan do we have?SummaryUse Crewhu to create rules to automatically reward employees equitably on their Birthdays and company Anniversaries, making sure that no one is forgotten. The whole t...
How to Use Custom CSAT
What plan do we have? I want this feature! IntroductionThis guide will help you understand how to use Custom CSAT Surveys in Crewhu to create multiple surveys across your organization.Instead of r...
Autotask REST Integration
SummaryThis guide will show you how to set Autotask as the integration partner and install the customer survey snippet in your ticketing system. It covers the following topics:In Crewhu: Employees,...
NPS Surveys
_What plan do we have? I want this feature! Business Purpose Crewhu's Net Promoter Score module will help collect feedback on what your clients think outside of tickets. It is a great way to ident...
Tips to increase Conversion Rate on Crewhu's CSAT Surveys
Crewhu one-click surveys are an easy way to collect customer feedback. In this article you can find a few tips to increase your conversion rate regarding: Messaging: words matter Survey Appearance...
Report - Conversion Rate (CNV) for ConnectWise and Autotask Tickets
What plan do we have? Summary Requirements Business Purpose What is Conversion Rate and how it is calculated In ConnectWise In Autotask Configuration Accessing Your CNV Report Save Filter ...
Contests Use Case: Positive Rating with Comments and Specific Badges Received
What plan do we have? Summary What you will find in this article: Create New Contests (2 examples) Combine Metrics to build a Custom Score Profile level required to set up a Contest: Admin (Wha...
Slack Integration
Summary Requirements Business Purpose Step-by-step User Guide Requirements Slack is one of the Premium Integrations offered by Crewhu. There are three plans available: Standard Plan: 1 Premi...
Download a report from Connectwise Marketplace and use it in your Automated Contests
Your Crewhu Badass subscription, allows your company to use Connectwise reports to automatically update contests in Crewhu. You can track important metrics for your business and reward your team ...
Crewhu & Tixt by Gozynta Integration - Connectwise SMS CSAT Surveys
Business Purpose Integrate with tixt.us to send Crewhu's CSAT Surveys via SMS, to your clients that opened a ticket in Connectwise using the text message channel. This increases the chances to col...