Francesca Roig
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Recent activity by Francesca Roig Sort by recent activity-
Official comment Hey Russell Burgess! Crewhu provides only the survey piece of the message. All the text, triggers, settings, and placeholders need to be added to your templates and workflows on your PSA. That real...
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Official comment Hey there!Well, we do consider the leaderboard visibility to be key to engaging employees in healthy competition.A big motivator in gamification is actively trying to overcome someone else or your ...
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Official comment Hey there!!Our CSAT score is not really just the percentage of great ratings. We work with a special formula that actually enhances the weight of negative feedback more than an average would. Here'...
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Official comment We agree the CSV metrics upload could be improved, but we decided to ditch this all the way 🤣 We are currently working on a new module that integrates with your PSA and several other sources to aut...
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Official comment Crewhu has no plans to hide the amount of bucks neither in the MS Teams notifications or on Slack or Crewhu Café. Transparency is a hard-coded rule in our products and we believe recognition should...
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Official comment Hey there!We do offer the option to credit "all who worked on the ticket", based on time entry. The dispatcher will still be credited, but the technician will not be left out. You can read about it...
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Official comment Hey everyone!At this time, expiration for rewards is not something we plan on tackling.The bucks are well-deserved recognition and a representation of the employee's merit. They shouldn't lose cred...
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Official comment Hey everyone, Well, we tried.In 2023 we launched an advanced layout for the Teams notification. Since then, there have been so many issues on MS' end that we had to discontinue this option.At first...
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Official comment Who wants good news?? This has been implemented!!Learn all about it in this article. Here's a sneak peek:
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Official comment Hey Nadeem Azhar!Crewhu provides only the survey piece of the message. All the text, settings, and placeholders need to be added to your template on your PSA. That really depends on what PSA you us...