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Jay Garcia

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  • Zendesk REST integration

    _ Summary Requirements Create a Zendesk API Token Configure Crewhu CSAT Survey Settings Upload an image of your logo Integration Partner Rating Type Miscellaneous Settings _ Requirements Av...

  • Automated Public Testimonial Feed

    Requirements A Crewhu Pro or Badass subscription and a profile with Admin-level permissions.   Summary The Automated Public Testimonial Feed allows you to set up personalized widgets containing cl...

  • Autotask Integration (Snippet Only)

    Summary This guide will show you how to get the customer survey snippet and install it into your Autotask ticketing system and configure the customer service settings to get a higher number of surv...

  • Custom Survey Faces

    Requirements: A Crewhu Pro 2019 or Crewhu Badass account with Admin permissions.   Business Purposes: The Custom Survey Faces feature was developed to help Crewhu clients increase their conversion ...

  • Kaseya BMS Integration

    Introduction This guide will show you how to configure Crewhu survey settings and install the Crewhu survey snippet into Kaseya BMS to get a higher number of survey responses. The analytics that yo...

  • Survey Improvements: Ticket Summary

      Requirements This feature released in 02/17/19 is available to 2019 Standard, Pro, and Badass plans.    Business Purpose The Ticket Summary increases the value of the information present in the s...

  • Survey Improvements: Survey Logs

    Requirements This feature released on 02/17/19 is available on all Crewhu plans.    Business Purpose The Survey Logs feature allows users with given permissions to check the survey details. This is...

  • Survey Improvements: Notes

    IntroductionThe inclusion of notes in the survey makes it easier to register the actions taken towards a survey, insights from customers received via email or by phone, or even internal observation...

  • Reputation Management – Online Reviews with Positive Ratings

    Summary Why Does it Matter How it Works Google Reviews Facebook Recommendations -  Why Does it Matter To increase the number of online reviews (i.e, Google, Facebook) or any other channel th...