Summary
Introduction
Metrics Bridge is a powerful tool designed to connect your Crewhu account with various software applications through API connections, enabling the creation of new metrics in a more effective and automated manner. This tool simplifies the process of integrating data from different sources, making it easier to track and use metrics in your Crewhu contests.
How to use Metrics Bridge
How to Access Metrics Bridge
To start using Metrics Bridge, you will need to gain access to this feature. There's two options:
- Contact Your Account Manager or Sales Representative: If you know who your account manager or sales representative is, reach out to them directly. They will guide you through the process of enabling Metrics Bridge on your account.
- Reach Out to Support: If you're unsure who to contact, simply email the support team at support@crewhu.com
Logging into Metrics Bridge
Once you have the access enabled, follow these steps to log in:
- Visit the Metrics Bridge Login Page: Go to https://bridge.crewhu.com
- Enter Your Crewhu Login Email
- Receive and Enter the Verification Code: You will receive a 6-digit code in your email. Enter this code to access the Metrics Bridge platform.
Activating a new Source and Metric
Within the Metrics Bridge platform, you will see a list of available sources that you can connect with your Crewhu account. Here’s how to set up a new connection:
- Go to “Sources” tab and select a Source: Browse the available software sources and click on the one you want to connect.
- Add Credentials: Follow the prompts to enter the necessary credentials for the selected software. This typically includes API keys or other authentication details.
- Test and Save: Once you’ve entered the credentials, test and save, and the API connection will be established.
- Activate the Metrics: Go to Dashboard page and activate the metrics that you want to have available for your contests.
With the connection in place and metrics enabled, you can now select the new metric and use it to create a contest in Crewhu.
Activating Integration with Crewhu
To use metrics in your Crewhu contests, you need to connect Metrics Bridge to Crewhu first. Follow the same process mentioned above, but select Crewhu as the source.
To find your API token, navigate to Settings > General > Integration, add the API connection and copy the token:
Understanding the Metric Dashboard
Now that you have everything set up and your metric is active, clicking on Analytics will display a complete dashboard with the received data.
To enable metrics for contests specifically, ensure you enable the “Update Contests” option as shown on the dashboard.
Creating a Contest with Your New Metric
After establishing a new metric and enabling the option to update contests, you have what it needs to create your contests, since the metric will be automatically created under "External Metrics" source.
The next and final step is to create a contest to gamify this metric and engage your team. For detailed instructions on how to create and manage contests in Crewhu, refer to the article below:
By using Metrics Bridge, you can seamlessly integrate valuable data from various software tools, enhancing your ability to create meaningful and motivating contests for your team. This not only saves time but also boosts the effectiveness of your performance tracking, employee recognition and employee engagement.
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