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Allow CSAT to be attributed to TIcket Owner (CW) when tickets are closed.2 votes 0 comments
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Report that shows who doesn't click Submit after opening a Survey0 votes 0 comments
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Reporting on Different CSAT Surveys Implemented2 votes 2 comments
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ConnectWise SLA contest filtered by service board In the Works2 votes 2 comments
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Ability to remove old clients from list0 votes 0 comments
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Feedback Comments Gathering Feedback13 votes 11 comments
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DMARC Compliance Capability Implemented3 votes 4 comments
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cchelper-ocx not found Officially Answered0 votes 1 comment
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scriptsn-dll Officially Answered0 votes 1 comment
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CSAT Thank You Page Custom Messages: Mobile Optimization & Message Editor0 votes 0 comments
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Closed ticket notification Officially Answered0 votes 1 comment
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Email Signature Source Code4 votes 0 comments
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Notifications Limitations0 votes 0 comments
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Badge Engagement Report - Adding Teams column when sorting by None0 votes 0 comments
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Daily email stats Officially Answered0 votes 1 comment
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CES - Customer Effort Score0 votes 0 comments
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Need to report on different Signature Surveys Implemented0 votes 1 comment
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Import Template Repository (CSV)1 vote 1 comment
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Report on budget balance by team member Implemented1 vote 1 comment
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More Survey Response Options Officially Answered4 votes 3 comments
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NPS Data available in Brightgauge integration.3 votes 1 comment
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Need multiples questions surveys for projects4 votes 2 comments
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Closed Ticket Exclusion0 votes 0 comments
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Request for AzureAD integration4 votes 0 comments
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Customer appreciation0 votes 0 comments
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Managing Groups in Contests0 votes 0 comments
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Ability for a "Tell us why you" form field on the NPS Thank You pages Implemented2 votes 1 comment
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Workflow rules for email notifications Officially Answered2 votes 1 comment
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Private contests Officially Answered1 vote 2 comments
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CSAT Average Officially Answered1 vote 3 comments