SMART Contests

Our contests are based on SMART goals which is the foundation of a successful contest program.  SMART goals will help you both change behavior and improve results.

In the below steps we will show you how to launch a contest thet is SMART:

• Specific
• Measurable
• Attainable
• Relevant
• Timely

How to Create a SMART Contest in Crewhu

1. Go to Operations > Contests and click "Add" (top right corner)
   
2. Choose your metric source:
   
   
   Crewhu Metric - All metrics that are tracked within Crewhu.
   
   Score- Taking more than 1 Crewhu metric and assigning a weight of a formula.
   
   External Metrics - metrics that originate from outside Crewhu. The below link discusses how to create contest automation using external metrics:
   
   Contest automation using external metrics
   
3. Choose a contest type:
   
   
   4 Contest types:
   
   
   1. One Goal - everyone who achieves the contest goal will receive the contest reward.
      
      
   2. Winner Takes All - the top score will receive the contest reward as long as the top scorer also acheives the contest goal.  If there is a tie both top scores will be rewarded the same amount of Crewhu bucks listed in the reward section.
      
      
   3. Places - you can create up to 5 places.  The most popular is a 3 place contest (1st, 2nd, 3rd).  Each place is given a reward.  If a goal is listed the score must surpass the goal to qualify for the reward.  If there is a tie score that places both scores will receive the reward corresponding to the score place.
      
      
   4. Multi Goal- similar to a One Goal contest the score that reaches a goal wins the corresponding points.  However, with Mutli Goal contests you can create more than 1 goal to give higher scores higher rewards.
      
      
4. Determine the goal and the reward(s):
   
   
   
   *Crewhu contests are goal based so a contest participant can only qualify to win if they reach the goal.  
5. Chose your timeframe- you can create a daily, weekly, monthly, quarterly or yearly contest.
   
   
   
   
   
6. Choose your scope:
   
   The contest scope will determine who participates in the contest, who sees the leaderboard and who gets contest notifications.
   
   3 Scope properties:
   
   
   1. Locations- Determines which location(s) that will be included in the contest. Only employees fromn the location(s) listed will participate.
      
      
   2. Teams- Determines which team(s) that will be included in the contest. Only employees from the team(s) listed will participate.
      
      
   3. Positions - Determines which position(s) that will be included in the contest. Only employees with the position(s) listed will participate.
      
      
      
      
      *In the above screenshot example, employees from all locations on the Service Team who are Team Support Engineers will be included in the contest.
      
      
7. Add/edit the description so the contest rules are clear:
   
   
   
   
   
   
8. Check the recurring box if you want a new contest with the same KPI to start after the current contest has finished:
   
   
   
   
   Tip: If you do not want the participant to have to qualify to win you can make the goal zero.
   
   
9. Click save and the contest will automatically start on the contest start date:
   
   

Note: Only your crew that is participating in the contest will get a notification when a contest in launched and rewarded.  Only crew involved in the contest will see the leaderboard on their "My Contest page."