What plan do we have?

Summary

What you will find in this article:

• Create New Contests (2 examples)
• Combine Metrics to build a Custom Score

Profile level required to set up a Contest: Admin (What level am I?)

Learn how to create contests to keep your crew engaged and to track performance metrics that are important to your business.

Below are two examples of contests using the new Crewhu Metrics: 'Positive Ratings with Comments' and 'Specific Badges Received'.

Positive Survey ratings are great but written feedback not only brings valuable additional information but can also be automatically published on your website to increase organic search with SEO. Crewhu created the new metric 'Positive Ratings with Comments' to recognize and reward the employees that received written feedback from clients. Click on Testimonial Feed to learn how to publish client's testimonials automatically to boost your SEO and your credibility and to help you grow your business.

Peer badges help to break down the silos and to enhance the collaboration culture. They give visibility to those small daily wins that help us move towards the big goals. However, it is common to create special badges that not only align the team with your core values but also represent something special, maybe a big win, a special date or event, or even a badge for living all core values on a daily basis. Crewhu created the metric 'Specific Badges Received' so you can choose 1 or more special badges that will give more points to the employees that reach their goals. 

Also, learn how to combine 2 or more Crewhu Metrics to create your own personalized company score.

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Create new Contests (2 examples)

Go to Operations > Contest > Add.

1st Example: Positive Rating with Comments

Choose the rules:

• Source: choose Crewhu Metric from the dropdown menu
• Metric: choose Positive Rating with Comments
• Unit and Order: choose # and Higher is Better
• Type: One Goal
• set the Goal and the Reward
• Timeframe: choose from the dropdown menu
• Month: choose the start date depending on the timeframe

Note:
One Goal Contest will reward equally everyone that reaches or goes above the target. Other types of contests available are: Winner takes it all, Places and Multigoals. to learn more about the types of contests click on here

Choose who is participating and the name of the contest:

TIP: Use Locations, Teams, and Positions to create contests for specific groups of employees using different metrics and goals. That is the best way to give everybody in the company the same chance to get recognized and rewarded. I.e. L1 support has more chance to get Love Ratings with Comments than L3.

• Name and Description: tell your crew the goal they need to achieve to get a reward;
• Recurring: check the box if you want the contest to be rewarded automatically. That option will also launch a new contest for the next Timeframe (i.e. monthly recurring contests).

Click Save and view it on the Contest List:

2nd Example: Specific Badges Received

Rules:

• Source: choose Crewhu Metric from the dropdown menu
• Metric: choose Specific Badge Received
• Unit and Order: choose # and Higher is Better
• Specific Badge: choose any of your badges from the dropdown menu
• Type: Multi-Goal
• set the Goals and the Rewards for each goal
• Timeframe: choose from the dropdown menu
• Quarter: choose the start date depending on the timeframe
  
  

Choose who is participating and the name of the contest:

• Locations, Teams, and Positions
• Name and Description:
• Recurring
  
  

Click Save and view it on the Contest List:

Combine Metrics to build a Custom Score

Go to Setup > Scores > Add.

• Name: give the Score a personalized name
• Unit: the options are #, % and $
• Order: Higher is Better or Lower is Better, depending on the metric
• choose Weight or Formula
• Criteria: choose a metric from the dropdown menu and press '+' do add more metrics. Fill in how many point (not Crewhu Bucks) each metric will grant to the employee.

TIP: for this example, we created a Score called My Company CSAT Score. It combines 3 survey metrics: Positive Ratings with Comments, Positive Ratings, and Negative Ratings, each one with its own weight. In other words, when used in a Contest, this new score will help the employee to build points towards a goal and depending on the type of contest, ger extra Crewhu Bucks as a reward for their awesome job.

Click on Save and you will be ready to use your new score on your contests. Whe creating a new contest, simply select Score as the Contest Source and select your personalized score from the dropdown list:

Find more information about Crewhu Metrics, Scores and Contests on the following articles:

• What are Crewhu Metrics
• Default Scores
• Scores: Keep Your Crew Engaged
• Create SMART Contests