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Setting up the account
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Customer Satisfaction
- Connectwise REST
- Autotask REST
- Zendesk REST
- Kaseya BMS
- Office 365 (signature)
- Connectwise: Tixt by Gozynta (SMS surveys)
Survey types: Resolved, Reply and Signature
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Employee Recognition
Automated Birthday and Anniversary Badges
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Gamification
- Connectwise: Ticket Metrics
- Connectwise: Sales Metrics
- Autotask: Ticket Metrics
- BVoIP: Call Metrics
- Keap Max Classic: Sales Metrics
Automated Contests (update via email)
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Premium Integrations
Connectwise: Tixt by Gozynta (SMS surveys)
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NPS - Net Promoter Score
Upload of Companies and Contacts
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